Refund policy

At PAKNADA, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.

Returns

We accept returns within 30 days of delivery.

To qualify for a return, items must:

  • Be unused and in their original condition.
  • Include original packaging and tags.
  • Be accompanied by proof of purchase.

To request a return, email sales@paknada.com.

Return Address

PAKNADA LLC
15500 Voss Rd, Ste 11
Sugar Land, TX 77498
United States

Please do not return items without contacting us first.

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, contact us within 48 hours of delivery with photos, and we'll work to resolve the issue as quickly as possible.

Non-Returnable Items

The following items cannot be returned:

  • Final sale items
  • Gift cards
  • Personalized products
  • Used or damaged items

Refunds

Once we receive and inspect your return, we'll notify you of the refund status.

Approved refunds are issued to the original payment method within 10 business days. If you haven't received your refund after 15 business days, please contact sales@paknada.com.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error, or the item arrived damaged or defective.

Contact

For any questions regarding returns or refunds, contact:

Email: sales@paknada.com